Shipping policy

Where we deliver

We deliver to addresses in the United Kingdom. Delivery charges are shown at checkout before you pay.

Delivery options and charges

Standard delivery: £4.99
Express delivery: £6.99

Dispatch and delivery times

Orders are dispatched within one working day. Most Standard orders arrive within two to three working days of ordering. Delivery times are estimates given in good faith and are not guaranteed. We do not dispatch on Sundays or bank holidays.

Tracking and insurance

All orders are sent by a tracked, insured service. You will receive a tracking link by email once your order has been dispatched. If your parcel has not arrived within the expected time, please contact us at social@mintro.co.uk or on 0161 821 0077 and we will look into it for you.

Risk and ownership

Risk in the goods passes to you when they are delivered to the address you provide. Ownership passes to you once we have received payment in full and the goods have been delivered. Please check your parcel on arrival and tell us as soon as possible if anything is damaged or missing.

Returns

For information on cancelling an order or returning an item, please see our Refund policy.